First look: behind the scenes building an AI incident responder.
Move
fast
when
you break things
The all-in-one AI platform for on-call, incident response, and status pages—built for fast-moving teams.
All-in-one incident management platform
Everything your team needs to resolve incidents quickly and learn from them efficiently.
On-call scheduling
Simple, flexible on-call rotations that work for your team. Never miss an alert with automated escalation paths.
Real-time incident response
Coordinate responses in real-time with customizable workflows, roles, and instant communication channels.
Status pages
Keep customers informed with automated, beautiful status pages that update in real-time as incidents progress.
AI-powered assistance
Reduce alert fatigue with AI that filters noise and provides actionable insights during critical incidents.
Post-incident analysis
Structured, blameless retrospectives with automatic timeline generation and actionable follow-ups.
Incident trends & analytics
Track performance metrics, identify recurring issues, and measure the impact of incidents on your business.
On-call designed for humans
Effortless scheduling, a delightful on-call experience, and powered by AI to cut noise and reduce pages.
- Integrates with your existing notification tools
- Smart escalation paths reduce alert fatigue
- Mobile apps for iOS and Android with push notifications
- Calendar sync and schedule flexibility for work-life balance
A platform built for speed and reliability
From alert to resolution, incident.io helps you move fast when it matters most.
Instant incident creation
Create incidents in seconds with smart templates and automated workflows that bring in the right people.
Seamless communication
Integrated Slack channels, status updates, and real-time collaboration tools keep everyone in sync.
Powerful integrations
Connect with the tools you already use – GitHub, PagerDuty, Jira, Datadog, and 30+ more services.
Automated documentation
Actions, decisions, and timelines are automatically captured, making post-mortems easier and more effective.
AI-powered incident resolution
Our AI assistant helps you diagnose issues faster, suggests solutions based on past incidents, and continuously learns from your team's expertise.
- Automatic alert noise reduction
- Context-aware recommendations
- Intelligent incident summaries
Platform uptime ensures your incident response never fails
Average reduction in incident resolution time
Integrations with your favorite developer tools
Who uses incident.io?
Teams of all sizes trust incident.io to manage their critical incidents and improve reliability.
SaaS Companies
Maintain reliability for your customers with quick response times and transparent communication.
- Reduce MTTR by up to 60%
- Built-in status pages
- SLA tracking and reporting
Financial Services
Maintain security and compliance while handling critical incidents with sensitivity and speed.
- SOC 2 and ISO compliant
- Role-based access control
- Audit trails for all actions
E-commerce
Keep your storefront running smoothly, especially during high-traffic sales events.
- Minimize revenue impact
- Custom communication templates
- Seasonal preparedness tools
Customer Success Story
"Nobody likes getting paged, but incident.io makes it painless—you get to the work that matters fast. They're thinking about fast-growing companies like us and actually building for our needs."
Brian Scanlan
Senior Principal Engineer
Results achieved:
- 53% reduction in incident resolution time
- Improved team morale with 40% less alert fatigue
- Streamlined postmortems and knowledge sharing
Ready to improve your incident response?
Join thousands of teams who trust incident.io to help them respond faster and learn from every incident.
Trusted by industry leaders
See why companies worldwide rely on incident.io to handle their most critical incidents.
"Nobody likes getting paged, but incident.io makes it painless—you get to the work that matters fast. They're thinking about fast-growing companies like us and actually building for our needs."
Brian Scanlan
Senior Principal Engineer
"incident.io has transformed our on-call experience. Response times have improved by 45% and our team actually looks forward to their rotation weeks now."
Sarah Johnson
DevOps Lead, TechCorp
"The AI-powered incident management has been a game-changer. Our team spends 60% less time sifting through alerts and more time solving real problems."
Michael Chen
CTO, GrowthScale
"The status page integration is brilliant. Our customers now have real-time visibility, and we've seen a 30% reduction in support tickets during incidents."
Emily Rodriguez
Customer Success Director, CloudFlow
Trusted by companies worldwide
Ready to transform your incident response?
Simple, transparent pricing
Choose the right plan for your team with pricing that scales as you grow.
Starter
Perfect for small teams just getting started
- On-call scheduling
- Incident response
- 5 integrations
- Basic analytics
Professional
Ideal for growing engineering teams
- Everything in Starter
- AI-powered incident response
- Unlimited integrations
- Advanced analytics & reporting
- Custom status pages
Enterprise
For large organizations with complex needs
- Everything in Professional
- Dedicated account manager
- 24/7 premium support
- Custom SLAs
- SSO & advanced security
Frequently asked questions
Ready to move fast when you break things?
Join thousands of engineering teams who trust incident.io to handle their incident management needs.
See incident.io in action
Schedule a personalized demo to see how our platform can transform your incident management workflow.
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Reduction in incident resolution time
Engineering teams report improved response
Customer satisfaction rating
"Since implementing incident.io, our team has cut down incident resolution time by over 60%. The platform's intuitive design and AI-powered features have transformed how we handle critical situations."
Sarah Johnson
VP of Engineering, TechCorp
Ready to transform your incident management?
Frequently asked questions
Get answers to common questions about incident.io and our incident management platform.
Still have questions?
Our team is here to help you get the most out of incident.io.
Contact supportPhoto by Aron Visuals
incident.io is an all-in-one incident management platform that unifies on-call scheduling, real-time incident response, and integrated status pages. Our platform helps teams respond to incidents faster, reduce downtime, and improve reliability.
Our pricing is based on per-user subscriptions with monthly or annual billing options. We offer three plans: Starter, Professional, and Enterprise, each with increasing levels of features and support. Contact our sales team for custom enterprise pricing.
incident.io integrates with a wide range of tools including Slack, Microsoft Teams, PagerDuty, OpsGenie, Jira, GitHub, GitLab, and more. Our API also allows for custom integrations with your existing workflows.
Security is our top priority. We implement industry-leading security measures including SOC 2 compliance, end-to-end encryption, regular security audits, and role-based access controls. Enterprise plans include SSO and advanced security features.
Yes! We offer a 14-day free trial that gives you full access to all features. No credit card is required to start your trial. You can also schedule a personalized demo with our team to see the platform in action.
Our AI incident responder uses machine learning to analyze incident patterns, automate routine tasks, and provide suggestions for faster resolution. It learns from past incidents to help predict potential issues and recommend appropriate responses.
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Ready to move fast when things break?
Join thousands of engineering teams who trust incident.io to manage incidents and get back to building faster.
Faster incident resolution
Teams using incident.io
No credit card required. 14-day free trial.
"Since implementing incident.io, our team has reduced response times by 70% and dramatically improved our incident management process. The platform has been a game-changer for us."
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